Controlling Emotions and Conflicts

105.00 USD

3.0 Hours Formal CPD

The Controlling Emotions and Conflict e-learning course explores the role of emotions in managing and dealing with conflict. The course consists of five e-learning modules that help participants to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger

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Learning outcomes

  • Identify and manage their emotions
  • Gain an understanding of how emotions work
  • Identify and manage incoherent emotional reactions
  • Develop their capacity for self control
  • Upcoming Dates

    Course information

    Course Content

    This e-learning course offers five modules covering the following topics:

    • Impact of emotions in the workplace
    • Developing your emotional conscience
    • Understanding emotional dysfunction
    • Understanding and expressing your anger positively
    • Controlling your emotions

    Who is this course for?

    This e-learning course is relevant to anyone that is experiencing or likely to encounter conflicting situations or difficult clients, team members and individuals.

    Purchasing Information

    You will be asked to complete payment in order to enroll onto this course. Enrollment is activated through completing the payment process by clicking the 'Buy Now' button. Upon payment, you will be able to access the content for the enrollment period through your my account area.

    Additional information

    Enrollment duration: 90 Days

    Languages: English French Italian Portuguese Spanish

    Category: Leadership & Business Skills

    Member price: $90.00

    Price: $105.00

    Course Type: Product / E-Learning

    Deliver this in company

    If you're interested in having this course delivered at your company, explore the opportunities or contact us.