Controlling Emotions and Conflicts
3.0 Hours Formal CPD
The Controlling Emotions and Conflict e-learning course explores the role of emotions in managing and dealing with conflict. The course consists of five e-learning modules that help participants to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger
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This e-learning course offers five modules covering the following topics:
- Impact of emotions in the workplace
- Developing your emotional conscience
- Understanding emotional dysfunction
- Understanding and expressing your anger positively
- Controlling your emotions
Who is this course for?
This e-learning course is relevant to anyone that is experiencing or likely to encounter conflicting situations or difficult clients, team members and individuals.
You will be asked to complete payment in order to enroll onto this course. Enrollment is activated through completing the payment process by clicking the 'Buy Now' button. Upon payment, you will be able to access the content for the enrollment period through your my account area.
Enrollment duration: 90 Days
Languages: English French Italian Portuguese Spanish
Category: Leadership & Business Skills
Member price: $90.00
Course Type: Product / E-Learning